quality in workmanship?

So here I am again...but this time with more questions than answers. After having a disappointing week with products I have purchased, I decided I had had enough. 
We purchased a carafe-less coffee maker and after much love and use, it had a debilitating accident. So, being quite satisfied with it, we bought another coffee maker from the same company. We purchased it in December...after about 2 weeks, we realized, that water was pooling under the maker. Mysterious!!
Then...nothing for about 2 months. No leaks. 
That didn't last. At least once a week, water would pool up on the counter. And we couldn't figure out what was going on...fast forward to last week. Yeah..........
Let's just say that the coffee maker company got an email from me stating we would not be buying their products anymore. Not even 24 hours later, we got an email stating they will gladly replace our maker for no charge...don't want to lose a customer I guess. 
Now the point...I have contacted other companies before when I have been dissatisfied with a product and have had nothing but great responses with very helpful people willing to make it right. And yes, I have contacted companies when I have been happy with something. *I have found they are less likely to contact someone unless there is a complaint*
I believe that companies should make right what is wrong. It's how you keep a loyal customer base.
So...when our brand new garden hose failed, I went online to look up the company that made it. I can find plenty of companies that USE the product, plenty of places to BUY the product but can't find an actual website.
According to the product label, the hose is guaranteed for a year...2 weeks it's broken and I can't even get a hold of the damn company. Frustrating.
So, with that being said, it brings to mind something that one of my friends told me. I was telling her about the coffee maker and how I emailed the company. She then told me that I should tag the companies here on my blog and any time I have an issue or a good experience with a product, I should tag the company in here. I told her that was a great idea...except I don't know how to do that! 

*this is where anyone who is more techy than I can comment and tell me how to do just that*

Am I the only person who will raise a stink if something doesn't work right? Am I the only person who has no idea how to make a company aware that I am blogging about their crappy stuff? Or complimenting them on a job well done? 

Am I talking to myself? 

So here it is...my blog...

I decided to start this as I don't always feel comfortable posting or commenting on facebook about issues I feel strongly about or if I comment on someone else's post, their friends get all freaky deaky about my sense of humor. So ... blog.

I do ask, however, for my 'followers' to be patient with me. This is my first blog, I have no idea what i am doing and there may be offensive material. *gasp* offensive material on the internet?? say it ain't so!!

Anyhow, I don't know how often I will put things on here. It will mostly be when I think something warrants a rant or a snarky comment. For example: hearing someone say...it's such a long day today!um....

no. The day is 24 hours. Period. It may FEEL like a long day because you are involved in tasks that are unpleasant or you are just bored. But, time has not changed. There are 60 seconds in a minute and 60 minutes in an hour. 24 hours in a day. Now unless we have changed the dynamics of space and time, today is the same length of time as yesterday and the same length of time that tomorrow will be. Get over it, find a new phrase. 

I love you all....thanks.

PS...I am not sure if you can comment on my stuff...day one and all, still learning all this new to me stuff...and Jade, thanks. You are an inspiration and I miss you a lot :)